Business phone systems for UK businesses
Hosted VoIP phones for office, mobile and hybrid teams: keep your number, call groups, apps, recording and reporting. Ready for the 2027 switch-off.
Professional hosted VoIP phones for office, mobile and hybrid teams. Keep your existing numbers, answer calls from anywhere, and get the call handling of a big company without the big-company bill.
The landline switch-off is coming
Openreach is switching off the UK's copper phone network on 31 January 2027. Traditional landlines and ISDN phone systems stop working after that. If you have to change anyway, move to a system that does more. Read our guide to alternatives to BT.
What you get
Keep your numbers
We port your existing landline numbers, including 0800 and 03 numbers, so customers keep calling the same number.
Calls that reach the right person
Call groups, menus ("press 1 for accounts"), opening hours and out-of-hours routing, set up around how your business actually works.
Desk, mobile and laptop
Answer and make calls on desk phones, a mobile app or your computer, always showing your business number.
Voicemail, recording and reporting
Voicemail to email, call recording with secure storage, and reports on missed calls and busy periods.
Microsoft Teams integration
Already work in Microsoft Teams? We can set up Teams calling so your team can make and take business calls in the app they already use.
Handsets and setup
Business-grade handsets and headsets supplied, configured and delivered ready to plug in.
Broadband that can carry it
Your phones are only as good as your internet connection. We check your broadband and arrange full fibre or a backup connection where needed.
Compliant call recording
For regulated firms, call recording needs the right announcement, encrypted storage, access control and retention rules. We set this up from day one. See GDPR and recording business calls and our call recording case study.
How switching works
- Audit. We list your current numbers, lines, contracts, and anything else on a phone line, such as alarms and card machines.
- Design. We agree call flows, users and handsets with you.
- Build in parallel. The new system is set up and tested before anything moves.
- Number port. Your numbers move over on an agreed date, usually within 1 to 3 weeks of ordering.
- Training and support. A short walkthrough for your team, and one contact for changes afterwards.
Pricing
Prices start from £8.50 per user per month + VAT, depending on team size, and from £11 per user for smaller teams. Unlimited UK landline and mobile calls add from £1 per user, with fair use of 2,000 minutes per user per month. Use our price calculator to see your monthly cost.
Results
Frequently asked questions
What is a hosted VoIP phone system?
A phone system that runs in the cloud instead of on a box in your office. Calls travel over the internet and reach desk phones, mobiles and computers.
Can I keep my existing business number?
Yes. UK geographic and non-geographic numbers can be ported to us. We handle the process.
What do I need for VoIP?
A reliable broadband connection. Full fibre is ideal. Desk phones are optional, because many teams use the mobile and desktop apps.
What happens if the internet goes down?
Calls can automatically divert to mobiles, and we can add a 4G or 5G backup connection to keep phones working.
Is VoIP ready for the 2027 switch-off?
Yes. VoIP is what the UK phone network is moving to, so a hosted system is unaffected by the switch-off.
Ready to get started?
Talk to us about how we can help your business with business communications.
See all solutions