Customer-facing business
A simpler phone system
A growing customer-facing business replaced fragmented lines with managed VoIP.
Costs were rising and calls depended too heavily on location.
We consolidated numbers, routing, handsets and mobile apps into one hosted phone system.
The business reduced recurring costs while improving visibility and call handling.
Expertise used
- Hosted VoIP
- Call routing and number management
- Desktop and mobile calling
- Usage and cost visibility