Insights

Proof, resources and practical advice.

Guides, how-tos and insights from the PurpleBox team.

AI for small businesses in the UK: build your own AI stack

AI for small businesses in the UK: build your own AI stack

How UK small businesses can use AI safely: which tools to choose, how to protect client data, and where AI actually saves time.

The best business phone solutions for UK businesses

Best business phone systems for UK small businesses (2026)

The best phone setups for small UK teams: hosted VoIP, desk and mobile apps, call routing, and what to ask before you switch supplier.

What happens when you are hit with ransomware?

Hit by ransomware? What to do in the first 24 hours

A step-by-step ransomware response plan for UK businesses: isolate, assess, report to the ICO and Action Fraud, recover and prevent a repeat.

Alternatives to BT for business phones and broadband

Alternatives to BT for business phones and broadband

The PSTN switch-off ends BT landlines by January 2027. Compare BT alternatives for business phones and broadband, costs, and how to switch.

GDPR and recording business phone calls in the UK

GDPR and recording business phone calls in the UK

When UK businesses can record calls, which lawful basis to use, what to tell callers, how long to keep recordings, and FCA and PCI DSS rules.

What is FTTP and how does it work?

What is FTTP broadband and does your business need it?

Full fibre (FTTP) explained for UK businesses: speeds, costs, availability, and how it compares to FTTC and leased lines.

Small business IT support: what to ask before choosing a provider

Small business IT support: what to ask before you choose a provider

What to ask before choosing an IT support company: response times, security, contracts, pricing models and who owns your accounts.

Remote team setup checklist

Remote team setup checklist: Microsoft 365, VPN and devices

A practical checklist for setting up remote staff securely: devices, Microsoft 365, MFA, VPN, phones and offboarding.

What is VoIP and how does it work?

What is VoIP and how does it work for business?

VoIP explained in plain English: how internet phone calls work, what you need, costs, call quality and keeping your number.

What are IT and digital services - and why should you care?

What are IT and digital services? A guide for UK businesses

What IT and digital services cover, from support and security to websites and integrations, and how to decide what your business needs.

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