Professional services

Five suppliers became one

Support, security, cloud, connectivity and communications moved under one accountable provider.

Sector: Professional servicesSize: 25-40 employeesLocation: London, UK

The client lost time coordinating several suppliers whenever a problem crossed systems.

PurpleBox mapped ownership, standardised the setup and managed the change in stages.

The client gained one support route, clearer accountability and fewer gaps between services.

Expertise used

  • Managed IT support
  • Security and cloud ownership
  • Connectivity coordination
  • Supplier consolidation

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